What will you do?
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Interact effectively with existing customers via calls, emails or chat in both Italian and English
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Handle customer complaints and issues with patience and empathy
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Resolve technical issues efficiently
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Record details of customer contacts and actions taken
Candidate profile
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Native or fluent Italian speaker
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Good command of English (B2 or higher)
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Excellent communication and interpersonal skills
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Patience, empathy and a problem-solving attitude
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Ability to work in a fast-paced, multicultural environment
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Basic technical knowledge and willingness to learn new technologies
Employer offers
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Competitive monthly salary and monthly performance bonus
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Excellent relocation support: flight ticket, 2 weeks of free accommodation, and assistance with settling in
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Extra compensation for night shifts, overtime, Greek holidays, and Sundays
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Ongoing paid training using the latest technologies
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Private and public health insurance coverage
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In-house doctor
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On-site canteen
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Casual dress code
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Employee Relations team to support cultural integration
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Fun team activities inside and outside the company
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Various benefits and employee discounts
About Athens
Athens, the capital of Greece, combines ancient history with a lively, modern lifestyle. Enjoy sunny Mediterranean weather, delicious cuisine, rich culture, and a vibrant nightlife. Whether you love beaches, museums, or mountain hikes, Athens offers a dynamic life experience that caters to all tastes.
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.