Join the customer service team of a major airline and assist passengers with bookings, flight changes, terminal information, and more. This position is on-site in Warsaw and includes a relocation package covering your flight and one week of shared accommodation.

About the company
The company is a global provider of business services, working with world-leading brands across more than 40 countries. The company delivers next-generation customer experience and business solutions to support clients in adapting to fast-changing environments. Known for its multicultural workforce and inclusive work environment, the company supports career growth and development with comprehensive training and global opportunities.

What will you do?

• Assist customers with booking issues and inquiries

• Support customers in rescheduling flights

• Provide accurate information regarding flight schedules, terminals, and procedures

• Deliver a high-quality customer experience in line with company standards

• Ensure timely and effective resolution of customer queries

• Communicate clearly and professionally in Swedish

Candidate profile

• Fluent in Swedish and proficient in English

• Previous experience in customer service is preferred

• Excellent communication and problem-solving skills

• Ability to work on-site in Warsaw

• Comfortable using computers and navigating digital tools

• Positive attitude and a team-oriented mindset

Employer offers

• Relocation package (flight ticket + one week of shared accommodation)

• International work environment with multicultural teams

• Full training provided before starting the role

• Opportunities for growth and internal promotion

• Modern office setting located in central Warsaw

• Supportive and inclusive company culture

About Warsaw
Warsaw, Poland's capital, offers a dynamic mix of history, culture, and modern city life. With its vibrant arts scene, green parks, and affordable cost of living, Warsaw is a great destination for expats. The city is known for its safety, efficient public transport, and growing international community.

Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.