Are you excited to start your new career in Portugal? This might be just the right opportunity!
We are looking for a German-speaking Content Reviewer to join our client in beautiful Porto!
Job Description
Are you ready for the next step? Our client is a global leader in technology and services, driving the brands of the future. They assist well-known brands — the ones you use every day — in enhancing their businesses with technology and integrated solutions, across more than 70 countries.
If you're eager to grow and be inspired, join the team as a Content Moderator in Porto, Portugal (On-Site). You'll play a vital role in ensuring adherence to client guidelines and actively contribute to service improvements for all users.
Essential Functions/Core Responsibilities
- Take an active role in reviewing user behaviours as well as ensuring the rules of the areas
- Analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report
- Be a central point of moderation between users, applying guidelines with reference to nuanced and context-dependent policies in an evolving environment
- Will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature
- From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience
Candidate Profile
- Fluent, verbal and written in German (C1)
- English level (intermediate)
- Ability to multitask, possess critical reasoning skills, communicate effectively
- Fast learner, diligent worker
Benefits
- Competitive salary and performance bonus
- Central location in Porto, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes